Terms of service

Last updated: April 6, 2026 Hey Man LLC — Velōr

These Terms and Conditions govern your purchase and use of products sold by Hey Man LLC ("we," "us," or "our") through our website and Shopify storefront. By placing an order, you agree to these terms.

1. Products and Descriptions

We make every effort to display our products accurately. Colors and packaging may vary slightly from photographs. Product descriptions are for informational purposes only and do not constitute medical advice.

2. Pricing and Payment

All prices are listed in USD unless otherwise stated. We reserve the right to change prices at any time without notice. Payment is processed securely through Shopify's payment infrastructure. We accept major credit cards and other payment methods as displayed at checkout.

3. Orders and Cancellations

By submitting an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order. If your order is cancelled after payment, you will receive a full refund. To cancel an order before it ships, contact us immediately at support@velör.com. We process orders quickly and cannot guarantee cancellation once an order enters fulfillment.

4. Shipping

Please refer to our Shipping & Delivery policy for estimated delivery times and costs. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

5. Returns and Refunds

Please refer to our Returns & Refunds policy. We offer a 30-day satisfaction guarantee on all products.

6. Product Use and Health Disclaimer

Our products are botanical wellness supplements intended for external use only. They are not intended to diagnose, treat, cure, or prevent any disease or health condition. Results vary between individuals. Consult a qualified healthcare professional before using our products if you are pregnant, nursing, have a medical condition, or are taking medications. Discontinue use immediately if irritation or adverse reaction occurs.

These statements have not been evaluated by the Food and Drug Administration or any equivalent regulatory authority.

7. Intellectual Property

All content on our website — including text, images, branding, and product descriptions — is the property of Hey Man LLC or its licensors. You may not reproduce, distribute, or use our content without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Hey Man LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Our total liability to you shall not exceed the amount paid for the product in question.

9. Governing Law

These Terms are governed by the laws of the State of [your state of incorporation — confirm with Hey Man LLC]. Any disputes shall be resolved in the courts of that jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms at any time. Changes take effect upon posting. Continued use of our website or purchase of our products after changes are posted constitutes acceptance of the updated Terms.

11. Contact

Hey Man LLC Email: support@velör.com